Testing Center Guidelines for Instructors

1. To schedule exams with our office please complete a Request for Services form and return to our main office. Each semester we will have a deadline to receive all requests for the following semester, usually three weeks before the end of the current semester. After this deadline, instructors can still schedule exams with our office but may have limited availability. No exam dates and times are official until both the instructor and CAT have signed a Memo of Understanding. The Memo of Understanding is only binding for the duration of the specified semester and must be renewed every semester.


2. The instructor will notify students, preferably within the syllabus, of the location of CAT, all student responsibilities, and any exam windows.


3. The instructor will ensure that all posted test dates and seating times reflect the dates and times agreed upon in the Memo of Understanding. CAT cannot make changes to the pre-arranged seating dates and times, and CAT cannot make individual exceptions to the exam calendar.


4. The instructor will set up the test in an approved testing system (i.e. Blackboard, LON-CAPA, etc.), specifying the test dates, times, and password. The password will change each day - CAT staff reserves the right to update the passwords. For security purposes, it is highly recommended that:
   
   • The exam be set to force completion
   • A pool of questions be used
   • The questions and/or responses be randomized or there be a separate version of the exam for each day
   • A time limit be set as proctors cannot time individual examinees
   
   If assistance is needed with test set-up please contact Blackboard user support (850)-644-8004.


5. The instructor will handle disputes concerning students with complaints about test content, scores, testing policies, testing in CAT, students who missed the testing window, and students requiring test make-ups or special testing conditions.


6. The Test Supervisor, Assistant Test Supervisor, and Technical Operations Assistant will be added to the course's Blackboard site as TAs within the first two weeks of the semester. CAT will not make changes to the content of any exam or course documents.